Regulation Made Simple

From Digital to Postal World

24-04-2012 | Brussels, Belgium

Organizer : Cullen International

Cross-border delivery: opportunities and challenges for postal operators and online retailers

Please click here to download the event programme.

Please click here for the speaker biographies.

Please click here to download the press release.


E-commerce and parcel delivery: a chain reaction?

On April 24, 2012 Cullen International will bring together EU policy making bodies, national postal regulators, postal operators, online retailers and consumer associations to debate these challenges and the opportunities offered to the postal industry.

The conference will provide attendees with:

  • a comprehensive overview of the current regulatory issues and developments on cross-border delivery, in particular from the postal, e-commerce and consumer protection EU instruments;
  • a follow-up by the Internal Market and Services Directorate General of the European Commission on the FTI Consulting study on “intra-community cross-border parcel delivery”;
  • an insight into online shopping as a driver of growth for the postal industry;
  • an insight into innovative postal practices a driver of growth for e-commerce;
  • an interactive session to discuss possible solutions to the identified challenges.


Keynote Speech

From the digital to the postal world – Werner Stengg – Head of Unit DG Internal market, European Commission (presentation)

E-commerce as an opportunity for the postal industry

  • E-commerce as a driver of growth for the postal industry – regulatory challenges and business opportunities – Joost Vantomme - Chairman European Affairs Committee, PostEurop (presentation)
  • E-commerce as a source of new services – Andrew Starkey - Head of e-logistics, IMRG (presentation)

Cross-border delivery: key challenges (Part I)

I. Cross-border delivery, how does it work in practice? – John Acton - Executive Vice-President, GeoPost Group (presentation)

II. What are the European rules? – Virginie Alloo - Senior Analyst, Cullen International (presentation)

III. The challenges of delivery - consumer's perspective – Robert Hammond - Director of Postal Policy and Regulation, Consumer Focus (presentation)

Cross-border delivery: key challenges (Part II)

IV. What are the challenges? What could be the solutions?

  • Felix Braun - Project Director, Zentrum für Europäischen Verbraucherschutz, Germany (presentation)
  • Hughes De la Motte – Project Manager, DG Internal Market, European Commission
  • Eric Goguey - e-Commerce Director, Sephora (presentation)
  • Jan Bart Henry - Head of EU Affairs, Postnl (presentation)
  • Andrew Starkey - Head of e-Logistics, IMRG (presentation)
  • Olivier Tsalpatouros - Head of Customs and International Trade, La Poste

Innovative and advanced postal services to meet cross-border delivery

  • Mark Harrison - Head of Markets, International Post Corporation (presentation)
  • Frank Jahn - Managing Director Parcels Europe, bpost (presentation)
  • Andreas Lemmer - VP Service Development, Deutsche Post DHL (presentation)
  • Piotr Nowinski - Chief of Parcel Division Europe, Inpost (presentation)

Networking Cocktail

Please click here to download the event programme.

Please click here for the speaker biographies.

Please click here to download the press release.