Regulation Made Simple

General Terms and Conditions of Sale

A. Invoicing and Payment conditions

(a) Applicable to services delivery not covered by a signed agreement or contract (i.e. for services other than standard regulatory services)

A prepayment of minimum 50% of the total amount will be requested before providing any information or document

(b) Applicable to services delivery for standard regulatory services

The Purchaser shall provide, at the time of the order, all requested information necessary for the issue of the invoices, such as namely, the number of the order, etc. All invoices are payable in total, for the amount invoiced including the taxes stated on each invoice (VAT). No withholding for tax or administrative reasons nor discount for early payment will be accepted. Cullen International will endeavour to provide the Purchaser with tax documents if needed and on request. In case of non-payment of any invoice within 30 days following its due date, the Purchaser shall be liable, by right and without prior notice of default, for delay interest at the rate provided in the Belgian law implementing Directive EC 2000/30 on combating late payments in commercial transactions (Article 5 of the Law of 2 August 2002 on combating late payments in commercial transactions). Moreover, any invoice unpaid within 30 days following its due date shall result in the debiting, by right and without notice of default, of a lump-sum indemnity amounting to 10% of the invoiced amount with a minimum of € 100.

(c) Applicable to conferences and training registrations

The Purchaser shall provide, while registering to attend an event, all requested information necessary for the issue of the invoices, such as namely, the number of the order, etc.
All invoices are payable in total, for the amount invoiced including the taxes stated on each invoice (VAT). No withholding for tax or administrative reasons will be accepted. Invoices will be paid before the event takes place, except exceptional approval from supplier. Registrations will only be effective after payment receipt.
Cancellations must be made in writing. Refunds will be paid only if cancellations are received by Cullen International 14 days before the start of the training course. In case of cancellations within 14 days before the start of the training course, an amount of 300€ will be charged for cancellation costs and the balance will be refunded, except if the delegate registers to a subsequent training course. Delegate substitutions can be made at any time. They must be communicated to Cullen International before the start of the course.

B. Confidentiality

All Cullen International reports and tables are subject to normal copyright conditions with the one exception that they may be copied or distributed by the client as necessary solely for its own use and made available electronically solely on its own network and sites within the same country for its own use. Every authorised copy shall include the copyright notice. Any other use or copy is subject to prior written authorisation from Cullen International. The information contained in these reports and tables is for the Purchaser’s own use and may not be disclosed to any third party. It shall be treated with a high level of confidentiality, in the same way as the Purchaser protects its own confidential information (appropriate labels, restricted access, passwords, etc.).
Cullen International will, on its part, maintain in the strictest confidence any documentation or information of any kind supplied by the Purchaser which relates to its affairs.

C. Suspension - Termination

By lack of payment of any invoice within 60 days following its due date, the services delivery can be terminated by Cullen International for cause and with immediate effect by providing the client with a written termination notice.
In case of non-payment of any invoice within 120 days, the provision of the service from Cullen International shall be suspended by right and without notice.

D. Warranties

Cullen International will employ reasonable care to ensure that the deliverables provided to clients are accurate and timely. It is understood by the parties to this agreement that Cullen International will not be held liable in any manner for any direct, indirect or consequential damages resulting from any actions or decisions taken or omitted by clients in respect of or in reliance upon the content of these deliverables.

E. General

No amendment, interpretation or waiver of any of the provisions of these general conditions shall be effective unless made in writing and signed by the parties.
Any order or agreement shall be governed exclusively by Belgian law and, in case of a dispute shall be subject to the exclusive jurisdiction of Namur.
These conditions shall apply to all our sales, except if specific conditions have been agreed with client within the framework of a contract. In this case, specific conditions will prevail on general conditions