Pos Malaysia, the incumbent postal operator, continued to improve its financial performance in 2023 despite intensive competition in the parcels market.
Pos, the designated universal service provider, retains a monopoly on letters up to 500 g but faces fierce competition in particular for parcels traffic, with some 114 licensed competitors.
The Malaysian regulator, MCMC, requires Pos to meet quality and reliability standards for domestic letters, as well as imposing a price control.
Cullen International’s special report reviews the Malaysian postal market, providing market and financial data on Pos, as well as the operator’s sustainability targets and action.
The report also analyses the regulatory framework, including on:
- universal service;
- licensing regime;
- specific rights for the universal service provider;
- price regulation;
- funding mechanism;
- end-user protection rules and complaints; and
- competition.
For access to the special report, please click on “Access the full content” - or on “Request Access”, in case you are not subscribed to our Postal service.
more news
22 July 24
[INFOGRAPHIC] Cullen Cheat Sheet on the European Digital Identity Regulation
This cheat sheet offers a graphic representation and a summary of the main aspects of the digital wallet, the main innovation of the EUid regulation.
18 July 24
5G gains traction in the MENA region
This benchmark covers 5G in MENA countries, including commercial deployments, government plans and targets for 5G, spectrum assignments and plans, network coverage and quality of service obligations and 5G trials.
17 July 24
Latest landscape of regulatory sandboxes in Europe
This benchmark surveys whether regulatory sandboxes have been launched at European national level in regulatory areas covered by Cullen International (e.g. data protection, cybersecurity, data-related technologies - AI, connected cars, digital identity – and telecoms).