postal regulation

The postal sector is changing fast. As the traditional market enters a steep decline, e-commerce is driving rapid and unprecedented growth in parcel delivery - all of which has an impact on the way the sector is regulated.

At Cullen International, we provide independent and expert insight into the past, present and future of EU postal regulation. Subscribe to our intelligence services, and we’ll help you to stay informed as the sector evolves and to understand how that evolution affects you.

general topics covered

Universal service obligations

Use our Postal service to stay informed on the steps taken by regulators to maintain the sustainability of the universal service despite the decline in traditional postal volumes. Track and compare different national regimes, and anticipate new rules and reforms taking place at the EU level. Topics covered include :

  • Postal Services Directive
  • Universal service scope and changes
  • Price caps
  • Funding
E-commerce

E-commerce has led to rapid growth in the parcel sector, driving providers to innovate and diversify to rise to new challenges and meet changing consumer expectations. As national and EU level regulation is now increasingly focusing on this area, our intelligence services provide an essential independent resource on this transformative trend. Topics covered include:

  • Horizontal consumer protection rules
  • Postal sector rules on parcel delivery
  • Alternative means of delivery
  • VAT and customs

latest intelligence

Postal regulators divided on whether and how to add new environmental powers
18 December 24 Peter Dunn

Postal national regulatory authorities differ on whether there should be specific powers for them to intervene on environmental matters. A majority believed that it would be valuable to have a new power to gather data on environmental sustainability, However, regulators are divided on whether they should have powers to intervene specifically on environmental matters, with the majority being against a new power to set environmental targets.

Commission report on the future of the postal sector suggests regulatory reforms
17 December 24 Michael van Maris van Dijk

The European Commission published the final report on its study on the future of the postal sector in November 2024. The report included suggestions for policy responses to alleviate possible challenges and market failures. Amongst other policy proposals, the report suggested allowing EU member states to change delivery frequency and delivery speed under the universal service obligation.

The UK government and Royal Mail’s potential new owner reach agreement to protect the postal operator’s interests
17 December 24 Armen Ghalumyan

The UK government has reached an agreement with EP Group to clear the latter’s takeover of Royal Mail’s holding company, International Distribution Services (IDS). As part of the legally binding commitments negotiated with EP Group, Royal Mail will continue to remain as the postal universal service provider under the new ownership, while maintaining its headquarters and tax residency in the UK.

German regulator approves prices for letters and parcels in 2025–2026
12 December 24 Dieter Kronegger

The decision concludes the first price control procedure under the new Postal Act. For the first time, BNetzA regulated not only the prices of individual letters, but also business letters and consumer parcels. The price of a standard letter will increase from €0.85 to €0.95.

ANCOM proposes to designate Poșta Română as the universal service provider for 2025–2029
10 December 24 Michael van Maris van Dijk

ANCOM, the Romanian communications regulator, has proposed to designate Poșta Română as the postal universal service provider for the period from 1 January 2025 to 31 December 2029. The regulator’s decision would also define the universal service net cost compensation methodology for the first time. In an earlier ordinance, Poșta Română was entrusted with the public service obligation of handling documents related to a one-time tax debt amnesty for citizens.

Finnish data protection ombudsman fines Posti’s digital mailbox service for data protection breaches
04 December 24 Michael van Maris van Dijk

The Finnish data protection ombudsman has imposed a €2.4m fine on Posti, the universal service provider, for breaches of the General Data Protection Regulation. The ombudsman found that Posti used the personal data of customers to create a digital mailbox without their consent, did not properly inform customers about the mailbox, and that the app’s technical settings broke data protection obligations.

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